On your site, it is wrongly written that the device is inactive
Sajjad Ghanbarian
Hello good time
My mining device called Melted Gunmetal Porcupine, which has been registered for a few weeks, has blockchain activity and is connected with other miners in the form of witnesses, but as it is clear in the pictures attached to this report, on your site, it is written that this miner is not It is active, and the number of its witnesses is written as zero, while it shows that the miner is active on Helim's website.
The miner receives his rewards on a daily and regular basis. According to the pictures provided, please check what is the reason why it is written on your site that the device is inactive, but in fact the device is working normally and it is also listed as active on the Helium site?
And fix this site error.
Thanks to your good support team
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spillere
Hey Sajjad Ghanbarian can you check now?
Sajjad Ghanbarian
spillere: Hello, have a good time
Yes, I checked, the problem is solved.
Thank you very much to you and your good support team
Hotspotty Team
Hotspotty Team
spillere
Hey Patricia Brand we are improving the way that this is calculated this week
spillere
Hey Sajjad Ghanbarianwe are fixing this issue this week!!
Thank you
Sajjad Ghanbarian
spillere: Thank you
Sajjad Ghanbarian
spillere: Hello, have a good time
This problem has not been solved on the site yet, when do you think it will be solved?
Thank you.
spillere
Sajjad Ghanbarian: this weeked later on monday